top of page

Delivery and Payment methods

Payments are made by cash on delivery only.

We work with Econt, who issue a receipt on behalf of the publisher under an Agreement for the Performance of Online Cash-on-Delivery Sales Service without a cash register. This receipt is your fiscal receipt.

 

DELIVERY PRICE

Delivery fees with Econt are flat rate.

The price of delivery to a Econt office is 6.80 BGN. 

The price of delivery to an address anywhere in Bulgaria is 8.14 BGN.

FREE DELIVERY

Free delivery for orders over 85.00 BGN.

DELIVERY TIME

Approximate delivery time is usually between 1-5 working days or according to the courier company's schedule. If your order is placed after 5 PM or on a non-working day, it will be processed on the first possible working day. 

INTERNATIONAL SHIPPING

For international orders, head to the nearest Amazon market, like USA, Canada, United Kingdom, Deutschland, France or Italy, and search for Imperfect Books by Elina Buchukova or reach us at hello@imperfect-books.com ;) 

RIGHT OF RETURN

You have the right to return books that you have ordered within 7 days from the date of receipt. However, please note that books must be returned in their original condition without any damage, missing pages, or colouring. You must also keep the receipt from Econt. If the books do not meet these requirements, we will be unable to accept the return and refund your money. Please be aware that the buyer is responsible for covering the transport costs, unless the goods received are faulty or incorrect.

Exceptions to the terms and conditions of delivery are allowed in the following cases:

  • Wrong details or address of the recipient and we or the courier company cannot contact you

  • Emergencies and force majeure events, busy periods like major discounts and promotions (Christmas sales, etc.)

imperfect books brand line art
bottom of page