Delivery and Payment methods
Payments are made by cash on delivery only.
We work with Econt, who issue a receipt on behalf of the publisher under an Agreement for the Performance of Online Cash-on-Delivery Sales Service without a cash register. This receipt is your fiscal receipt.
DELIVERY PRICE
Delivery fees with Econt are flat rate.
The price of delivery to a Econt office is 6.80 BGN.
The price of delivery to an address anywhere in Bulgaria is 8.14 BGN.
FREE DELIVERY
Free delivery for orders over 85.00 BGN.
DELIVERY TIME
Approximate delivery time is usually between 1-5 working days or according to the courier company's schedule. If your order is placed after 5 PM or on a non-working day, it will be processed on the first possible working day.
INTERNATIONAL SHIPPING
For international orders, head to the nearest Amazon market, like USA, Canada, United Kingdom, Deutschland, France or Italy, and search for Imperfect Books by Elina Buchukova or reach us at hello@imperfect-books.com ;)
RIGHT OF RETURN
You have the right to return books that you have ordered within 7 days from the date of receipt. However, please note that books must be returned in their original condition without any damage, missing pages, or colouring. You must also keep the receipt from Econt. If the books do not meet these requirements, we will be unable to accept the return and refund your money. Please be aware that the buyer is responsible for covering the transport costs, unless the goods received are faulty or incorrect.
Exceptions to the terms and conditions of delivery are allowed in the following cases:
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Wrong details or address of the recipient and we or the courier company cannot contact you
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Emergencies and force majeure events, busy periods like major discounts and promotions (Christmas sales, etc.)